Frequently Asked Questions
ARE YOUR PRODUCTS VEGAN?
We are a proudly owned vegan brand. You can be assured that all of our products do not contain carmine, beeswax, lanolin, gelatin, etc.
DO YOUR PRODUCTS CONTAIN GLUTEN OR TALC?
Our products do not contain any gluten or talc. However, if you're ever unsure about our ingredients, we list them below each product on their respective pages.
DOES YOUR COMPANY TEST ON ANIMALS?
Absolutely not! Please see our Cruelty Free Statement here.
WHY DON'T YOU SHIP TO MY COUNTRY?
I'm very sorry if we're not able to ship to your country at this time. We are having difficulty getting our packages to specific countries due to strict importation regulations.
HOW LONG DOES IT TAKE TO RECEIVE MY PACKAGE ONCE IT SHIPS?
USPS First Class Mail should arrive within 3-5 days, Priority Mail 2-3 Day and International First Class Mail 10-35 days (see our store policies).
IS YOUR BRAND AVAILABLE AT ANY RETAIL LOCATIONS?
We are currently only sold online at our website. We are still too small to be sold in retail locations.
DO YOU HAVE ANY FREE SAMPLES OR A PR LIST I CAN JOIN?
Sorry, we do not offer free samples of our products at this time. We are not accepting submissions for our PR list.
HOW OFTEN DO YOU RESTOCK ITEMS?
Currently, our brand is a 2 person operation. We restock items as much as we can in between our other tasks as time & materials allow. Please sign up for a restock reminder on the product page you're interested in for an email the moment it's available.
WHY IS INTERNATIONAL SHIPPING SO HIGH?
We are equally as frustrated as you are and have talked to various shipping specialists to find the best shipping prices for our customers. We are currently able to offer a $22 flat rate shipping option for any package under 1LB. The lighter the item, the more you can fit into our flat rate box option. Example:
1X FULL SIZE PALETTE
2X MINI PALETTES
15 SINGLE EYESHADOWS
12 LIQUID LIPSTICKS
DO YOU SHIP TO FREIGHT FORWARDERS?
We cannot accept any order that contains a repacking/freight forwarding address due to theft and loss that has been occurring.